You guys were great! Way better than your competition. Chris is sales gave me great customer service, and delivered my bike. Thank you, and I will recommend.
I took my windshield off my bike and really messed up a bolt on my triple tree clamp. The guys in the service dept. were able to not only get the bolt out but they saved me $250 by re tapping the holes so I didn't have to buy a new top clamp. THANKS GUYS YOU ROCK!!!!!!!!!!
We live in Pennsylvania, and when our son's bike blew up in Vegas, we needed to help him. These people were GREAT. We got a very fair price on a bike, and they even worked it out on our debit card. These people bent over backwards to help us. There's not to many businesses around today that will go to the extent they did to help someone in a bind, without taking advantage of them. I highly recommend Carter Powersports.
I previously reviewed blogs about all the shops in town and have came to the conclusion that most people blog when they are upset. So knowing this I wanted to see for myself first hand. When I was ready to buy my next motorcycle I have 3 I "shopped" around to see where I wanted to spend my hard earned money. I visited every dealership in town and came to realize only one spot "earned" my business. Carter Power Sports was the friendliest most knowledgeable staff I have found. I told
the sales rep that was not buying today and wanted time to look. He replied that his job is not to "sell" but to offer everyone a "great experience" and that the rest will fall in place. I could not believe what I heard. He showed me around we just talked motorcycles for a while. Need-less to say I came back. The process was smooth and fun...we made some jokes and busted the sales managers balls but he made it fun as well. Great place to do business!" I previously reviewed blogs
about all the shops in town and have came to the conclusion that most people blog when they are upset. So knowing this I wanted to see for myself first hand. When I was ready to buy my next motorcycle I have 3 I "shopped" around to see where I wanted to spend my hard earned money. I visited every dealership in town and came to realize only one spot "earned" my business. Carter Power Sports was the friendliest most knowledgeable staff I have found. I told the sales rep that was not
buying today and wanted time to look. He replied that his job is not to "sell" but to offer everyone a "great experience" and that the rest will fall in place. I could not believe what I heard. He showed me around we just talked motorcycles for a while. Need-less to say I came back. The process was smooth and fun...we made some jokes and busted the sales managers balls but he made it fun as well. Great place to do business!
I just wanted to say thanks again to Brad in sales and Kristin in service. I recently made a big move from a vulcan 500 to the nomad 1700. I have had several questions and they have been very friendly and helpful. (Almost like talking to your brother/sister except they don't whack you in the shoulder) I had a trunk added to my bike and needed to know the weight max, which wasn't listed on the websites. Brad made a few calls and called me back with the answer within an hour. Everyone
there is helpful. Thanks for helping me make a safe transition.
Everybody was very nice with me! They called me to check if I had made a decision yet. They were not annoying like others.
I came into Carter last week and met Ryan Brown in sales. He was the best
salesman I've had the pleasure of dealing with and he ended up making me a great
deal on a 2012 GSXR 600. My entire experience there was phenominal and I plan on
doing more business there in the future because of Ryan and the rest of the
staff. I'm already looking into getting another bike for my girlfriend. Thanks
again guys for the great service and overall experience.
I have been looking within the US for a very original and clean Honda blackbird.
When I called Carter there sales person Jessie was very Knowledgeable and
honest. Worked with me for a fair price. I live in Phx ,Az. Flew to Las Vegas to
look at bike, it is exactly what Jessie the sales person said. I purchased it and Carter was very professional and friendly to deal with. They also worked very seamlessly to have it shipped to me in Az.. I have 4 street bikes and will diffidently look to Carter Powersports in future when I look for another bike.
The service staff at Carter Powersports recently provided a unique service to me
and my wife that I wanted to share.
We recently shipped our bikes from
central North Carolina to Las Vegas and then home afterward so we could ride the
Grand Circle of National Parks on our own Honda motorcycles. Carter Powersports
worked with us as our shipping destination in Vegas as well as the outlet from
which our bikes were shipped home after the ride. In fact, we are anticipating
them back here in NC any time now.
Greg and the service department staff
worked courteously with our shipper and then with us upon our arrival in Vegas
to pick up the bikes and begin the ride. Then, all we then had to do after the
return to Vegas was to get off the bikes and inform staff we were back. They
took care of having the bikes available for our shipper the next day.
my wife and I could tell this was an atypical service for Carter Powersports to
provide, but they really made the initial pickup and then return shipment of our
bikes back to NC a breeze. Keep in mind that, living in NC, we are not regular
customers of this company. They went above and beyond the call to make this
happen for folks with whom they had no prior business dealings.
Greg and the service staff at Carter Powersports for a job well done. Thanks
also to the ownership and management of this excellent facility for giving your
staff the flexibility to work with customers in this fashion. We were TOTALLY
impressed to find such "Southern Hospitality" alive and well in Las
Kelly and Elizabeth Sheeks
Statesville, North Carolina
I just purchased my second scooter (the 2013 Honda PCX 150) from Carter
Powersports and can't say enough about not only the bike, but the staff there.
This new bike is an absolute dream! It's only been out for a few weeks and I was
lucky to get one, and so glad I came along at the right time. It is perfect in
every way - mechanically, looks, riding comfort, and especially...speed. I can
now zip along with Vegas traffic at whatever speed I need to, comfortably and
safely without having to worry about the tailgaters on my bumper. If you need a
new scooter/bike for local traffic get one if you can. They are very reasonably
priced and at 114 mpg the perfect bike for getting around the entire city on a
budget. Lastly, I mention the staff...friendly, accomodating and always helpful
with any questions,providing a quick response with correct answers to my
questions, and more importantly, never standing over your shoulder to make a
sale like so many other salesmen in the business. This is my 15th bike (ranging
from the 50cc Ruckus to the Honda 1300) and without a doubt, one of the best
built and most fun to ride of all of them. Kudo's to Carter Powersports once
The parts department has been my first choice for years and never let me down. I will continue for years to come. Thank you!
All, the Carter team kicks serious ass in all aspects. My family will only every shop at CPS for all our motosport needs. The team is well organized and always there when needed.
A very special shout to Chris Ragan on the parts side. That guy helps us with everything we need and is very patient. Chris is a wealth of knowledge and an awesome people person!
Overall 10/10 to the Carter family - excellent work CPS team!)